Privacy & Security Policy
For your protection, we do not sell or share your email address, physical address, phone number or any personal information. We do not store Credit Card Numbers, Expiration Dates or Credit Card Security Codes. Of the information we do collect, we allow you to access things such as your online purchase history and Wish List.
Simply login with email and password and you will be in. If you Forgot your password follow the link on the login page and follow the simple instructions. Logged in members have access to see prices we must hide from visitors because of some manufacturers MAP requirements. They may also redeem coupons and see special offers which may not available to the general public.
Collecting information provides specific benefits to our website visitors:
Tracking destination information gives us the ability to customize presentations based on products required or restricted from use in one location as opposed to other locations. For example, an offer on snow shovels before a snow storm is desirable in New Hampshire but not Florida.
We collect information for the following purposes:
- Completing or supporting an activity
- Website and system administration
- Research and development
- Contacting our visitors (except via telephone) for promotion of the site or products
- Preserving social history as governed by existing law or policy
Who has access to the information we collect?
Ourselves and/or our agents who utilize the information only for the purpose given. Delivery services follow their own published privacy practices. FedEx, UPS, DHL and USPS receive your physical address, phone number and email addresses to deliver packages.
How long is information kept?
Information is retained for the duration of our stated business practices. If you believe that our website has collected incorrect information or if you would like to dispute any information, please contact us with detailed information.
Is only your checkout information secured?
No. ALL checkout forms and customer service forms are handled through our SSL encrypted platforms. Remember, your email is not secure, so we do not want sensitive confidential information sent by email.
What is your Security Policy?
Our security is cutting edge. Making a purchase from HardwareAndTools.com is perfectly safe. All personal information we receive during transmission is secured by Secure Sockets Layer (SSL) software, which encrypts the information you input. In addition, we do not store credit card information. Credit card information is only transmitted to a secure third party during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using any shared computer. Our network is scanned daily by Trustwave to ensure that you are protected against identify theft, viruses, malware and other online threats.