Contact Us

By Phone

You may leave a message for us on our Toll Free Number 866.466.2005 to Request a Call Back from Customer Service. You will normally not receive a live customer service representative immediately. One of our representatives will return your call during our normal weekday business hours.

NOTE: Calling to modify or cancel an order you have placed, Do not wait for a telephone callback.

  1. Login to Our Customer Service Portal
  2. Fill out the appropriate Address Correction, Non-Delivery, Cancellation, Modification, Return or Wrong Item/Damage Form
  3. Include complete information immediately.

Our orders process up to 16 hours a day and 7 days a week.

Product Questions

For more information sheets or technical specifications, go to the product page on site and visit the "Customer Reviews, Questions & Answers" area where you can ask the question. A Product Specialist will answer your question(s) during normal business hours. You will receive an email with the answer. Your email address will not be made public.

Customer Service Hours

Monday through Friday: 8:15 AM to 4:00 PM Eastern Time
Weekends and Holidays: Closed

Our Primary Warehouse and Distribution Center

Hardware and Tools Corp.
490 Mcghee Road
Winchester, Virginia 22603-4634
Toll Free USA: 866.466.2005
International: 1.540.572.4000
Fax: 1.540.242.9132