Customer Service Portal
For the most asked questions about our website and our order processing, please check our Frequently Asked Questions or the appropriate Policy linked on the bottom left.
The fastest way to contact us about an order you have placed is with the appropriate Customer Form linked on the left side of this page. All form information entered goes through our secure server directly to the right department.
Contact Us
You may Click to Request a Call from Customer Service. A representative will return your call Monday through Friday between 8:15 AM to 4:15 PM Eastern Time.
Primary Warehouse and Distribution Center:
Hardware and Tools Corp.
490 Mcghee Road
Winchester, Virginia 22603-4634
Phone: 540-572-4000
Fax: 540-242-9132
Need Help? Visit Our Customer Service Portal
Customer Service
Frequently Asked Questions
Customer Service Portal
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Copyright © 2002-2012 Hardware and Tools Corp.
HardwareAndTools.com was created by the founders of DoItYourself.com® - The Internet's Leading Home Improvement site. HardwareAndTools.com is the Internet's Largest Hardware Store. 130,000+ products ship to you from our Virginia Distribution Center. 65,000+ Rapid Ship items ship within 1 to 3 business days. Additional items take longer to receive and re-ship from Alternate and Special Order Warehouses. Orders are consolidated to save you shipping charges. Prices & Specs are subject to change without notice. Not responsible for typo and photographical errors. Returns must be requested within 15 days. We reserve the right to limit quantity.
