Customer Service Portal

For the most asked questions about our website and our order processing, please check our Frequently Asked Questions or the appropriate Policy linked on the bottom left.

The fastest way to contact us about an order you have placed is with the appropriate Customer Form linked on the left side of this page. All form information entered goes through our secure server directly to the right department.

Contact Us

By Phone

You may Click to Request a Call from Customer Service. A representative will return your call during our extended business hours.

Business Hours

Monday: 8:15 AM to 4:00 PM Eastern Time
Tuesday: 8:15 AM to 4:00 PM Eastern Time
Wednesday: 8:15 AM to 4:00 PM Eastern Time
Thursday: 8:15 AM to 4:00 PM Eastern Time
Friday: 8:15 AM to 4:00 PM Eastern Time
Weekends and Holidays: Closed

Primary Warehouse and Distribution Center:

Hardware and Tools Corp.
490 Mcghee Road
Winchester, Virginia 22603-4634
Phone: 540-572-4000
Fax: 540-242-9132