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Wrong Item or Damage
This form must be filled out within 3 days of receipt from the Carrier!

What is the nature of your request? (Please select an option that best fits your request)







   *

Original Cart Number ie. 32198  *

Emailed fulfillment order number sent as order confirmation as well as shown on top right or on top right hand side of i.e. 123456:
 *

Universal Product Code In the event of a damage or wrong item, please describe the problem in detail below - In the event of a wrong item received we need all 12 digits from the UPC bar code of the actual product you received from us. These numbers will appear like those on this form. Sometimes the first and last digit are higher up, but all 12 numbers are needed. (This is the only way we can make sure the wrong product does not ship to you again)
Please include our SKU number and the 12 digit UPC Code on the item received:
 *
What solution would you prefer?
 *


Please tell us how to get in touch with you:
Name  *
Email  *
Telephone  *
Best Time To Call  *


* Required Fields
 
 


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Hardware and Tools Corp. is not responsible for typographical or photographical errors.

HardwareAndTools.com - the former hardware store partner of DoItYourself.com® is the Internet's Largest Hardware Store. We feature over 100,000 items, 60,000 available for rapid shipment within a day or two from our Distribution Center in Winchester, VA. Additional items take longer from Alternate and Special Order warehouses. Orders are consolidated. Prices and specifications are subject to change without notice. Returns must be requested within 15 days. All products are sold subject to availability. You may also place and check up on orders toll free at 866-466-2005 9 AM until 4:30 PM Eastern Time Monday thru Friday. For Home Improvement Information we suggest you visit DoItYourself.com.